
Time to Answer
1 minute 33 seconds
Average time to answer broker desk calls.

DIP Referral
Buy to Let - 1 day
Residential - 1 day
Decision in principle referral time.

Application Review
Buy to Let - 1 day
Residential - 1 day
Maximum time to review a full mortgage application.

Underwriter Review
Buy to Let - 1 day
Residential - 1 day
Maximum time for underwriter to review once all requirements (including valuation) are met.