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Great service? We pride ourselves on it

08 Aug 2023

At Foundation, when it comes to your client’s specialist residential cases, we have the expertise in managing those that might need extra consideration. 

Woman On Phone

But what makes the Foundation experience even better for our broker partners is how committed we are to getting things moving quickly and with minimal fuss. We will aim to provide a prompt response for your client’s applications, with an experienced team dedicated to achieve the best outcome for you and your client.

Our initial underwriting review process allows us to get a precise understanding of your clients’ circumstances and allows us to ask for the specific documents required for the case. Currently (August 2023), this process currently takes just one day, in turn saving your client’s valuable time. Utilising these methods, our knowledgeable staff can provide you quickly with lending decisions for your client.

To get in touch with us, you can simply call us by phone, where a member of our IBDM team will be able to support you with any enquires you may have or updates on the position of your cases. We understand the importance of a quick response for your client and so our average time to answer calls is currently less than 40 seconds!

Our FAQ page also answers commonly asked mortgage related questions, which you can read here. Additionally, we provide an easy to use broker portal, where you are able to track the latest progress of your cases.

If you have a case which needs experts in specialist mortgages, we could be the perfect fit for you, call us or register to see how we can help!

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For intermediaries only