FAQs

Here you can find answers to frequently asked questions.

Covid-19 update:

When will Mortgage Payment Deferrals (formerly known as Mortgage Payment Holidays) come to an end?
The coronavirus Mortgage Payment Deferral scheme ended on 31^st July 2021.

If your client is experiencing payment difficulties, please ask them to contact us on 0344 770 8030 so we can discuss any possible tailored options with them.

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Registered in England with Company No. 3489004. Paratus AMC Limited is authorised and regulated by the Financial Conduct Authority.

Our registration number is 301128.
Buy to let mortgages are not regulated by the Financial Conduct Authority.
Calls may be monitored and recorded.

The Financial Ombudsman Service is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk

We have recently changed our panel to ULS - please click here to check your solicitor is on our panel.